Terms of service

These terms of service outline the rules and regulations for the use of our website and services.

By accessing this website and/or purchasing our products or services, you agree to these terms of service. Please read them carefully.

1. Definitions

- "We", "Us", "Our" refers to Tefi Chocolats.

- "You", "Your" refers to the user or customer accessing our website or purchasing our products or services.

2. Scope of Services

At Tefi Chocolats, we specialize in handcrafted organic vegan chocolates tailored for diabetics and individuals with food allergies. We collaborate with Deaf artists to create unique chocolate designs.

3. Ordering Process

To place an order, simply browse our website, select the desired products, and proceed to checkout. We accept various payment methods, including credit/debit cards and PayPal. Please note that all orders are subject to availability.

4. Payment Terms

Payment must be made in full at the time of purchase. Prices are listed in Canadian Dollars and do not include applicable taxes or shipping fees.

5. Shipping and Delivery

We offer shipping within Canada. Shipping costs and delivery times vary depending on the destination.

6. Returns and Refunds

We take pride in the quality of our products. If you are not satisfied with your purchase, please contact us within 7 days of receiving your order for assistance. Refunds or replacements may be issued at our discretion.

7. Intellectual Property

All content on our website, including logos, designs, and product images, is the intellectual property of Tefi Chocolats and may not be reproduced or used without permission.

8. Privacy Policy

Our privacy policy outlines how we collect, use, and protect your personal information. By using our website or services, you consent to our privacy policy.

9. Dispute Resolution

Any disputes arising from your use of our website or services shall be governed by the laws of Quebec. We encourage you to contact us directly to resolve any issues or concerns.

10. Updates to Terms

We reserve the right to update or modify these terms of service at any time without prior notice. By continuing to use our website or services after such changes, you agree to be bound by the updated terms.

11. Contact Information

If you have any questions or comments about these terms of service, please contact us at info@tefichocolats.ca or 514-880-6088.

12. Acceptance of Terms

By using our website or purchasing our products or services, you acknowledge that you have read, understood, and agreed to these terms of service.

Thank you for choosing Tefi Chocolats!